Responsible Gaming at Bloodyslots Casino
Gambling should stay what it is meant to be: a paid form of entertainment, never a way to make money or escape pressure. We built our responsible gaming tools so you stay in control of every session.
Our Commitment to Your Wellbeing
We take player wellbeing seriously, and we act on it rather than just stating it. Our systems monitor gameplay patterns across the platform, and when we see sustained changes that suggest distress, a trained member of our team reaches out privately with information about limits and support.
Reality checks are active on every account by default. You will see a summary of your session time and net result at regular intervals, so decisions about continuing are made with facts in front of you, not in the moment. Our support team is available 24 hours a day through live chat and at [email protected], and any message tagged as being about gambling concern is prioritised.
Warning Signs to Watch For
Problem gambling rarely announces itself. It builds through habits that feel manageable at the time. If several of the signs below describe your play, we encourage you to use the tools on this page today rather than waiting.
None of these signs means you have failed. They are information, and information is what lets you act early.
- Chasing losses: increasing stakes or extending sessions specifically to win back money already lost.
- Hiding your play: concealing deposits, sessions or account balances from people close to you.
- Borrowing to gamble: using credit, loans, payday products or money earmarked for bills to fund play.
- Mood changes: irritability, restlessness or anxiety tied to wins, losses or the next session.
- Loss of time control: sessions regularly running far longer than you planned, often into the early hours.
- Gambling to escape: playing to switch off stress, grief or low mood rather than for entertainment.
- Neglecting commitments: skipping work, study, family plans or sleep to keep playing.
Tools You Can Set Up Today
Where to activate each tool
Every tool below is available in your account under Responsible Gaming, and each one is free, instant and reversible only under the conditions stated. Setting a limit takes under a minute, and our support team will help you choose the right level if you are unsure.
- Deposit limits: cap the amount you can deposit per day, week or month; activated in your account settings or via live chat.
- Loss limits: restrict the net amount you can lose in a given period, independent of deposits.
- Wagering limits: cap total stakes per day or week regardless of outcome.
- Session reminders: pop-up alerts at intervals you choose, from 15 minutes upwards, showing time spent and net result.
- Reality checks: automatic on-screen summaries of session length and balance movement during play.
- Cooling-off periods: a short break from 24 hours to 30 days during which your account is frozen.
- Self-exclusion: a formal break from 6 months to permanent, blocking your account and stopping all marketing.
- Account history: a full record of deposits, withdrawals, bets and net position, exportable at any time for an honest picture of your play.
How Self-Exclusion Works Here
Durations and what happens next
We support self-exclusion for 24 hours, 7 days, 30 days, 6 months or permanently. During the exclusion your account is closed to login, deposits are blocked, and open bets already placed are settled normally with any winnings credited to your balance.
Your remaining balance is returned to you via your original payment method or a withdrawal method of your choice, processed within our standard 24 to 48 hours. We also remove you from all promotional communication for the full duration.
Reactivation is never automatic. A temporary exclusion ends only after you request reopening and complete a 24-hour cooling conversation with our responsible gaming team, who may ask you to confirm your financial situation has not worsened. Permanent exclusions are irreversible. If you want broader protection, we strongly recommend registering with GAMSTOP, which blocks you across all UK-licensed operators at once, and we will help you do that on the phone.
| Duration | What it means | Reactivation |
|---|---|---|
| 24 hours | Short pause on login and deposits | Automatic after 24 hours |
| 7 days | Account frozen, marketing stopped | Request via support, 24-hour wait |
| 30 days | Account frozen, marketing stopped | Request via support, 24-hour wait |
| 6 months | Account frozen, marketing stopped | Conversation with our team before reopening |
| Permanent | Account closed for good | Not reversible |
Keeping Gambling Away From Minors
You must be 18 or over to hold an account with us. We verify age as standard under our Curaçao licence (number 8048/JAZ2021-455): before your first withdrawal we require a government-issued ID, proof of address from the last 3 months and proof of payment method, with processing taking up to 48 hours. Any account we find to belong to a minor is closed immediately and balances returned.
Parents and carers carry the decisive protection at home. Parental control software such as Net Nanny, Qustodio or GamBlock lets you block gambling sites across household devices, and most broadband providers offer category-level gambling filters at router level for free. Keep payment details off shared devices, never let a child watch you play, and do not use a child's name or date of birth as a security answer on your account.
Free Help Outside Our Platform
Sometimes the right support is a conversation with people trained for it, independent of any casino. These UK organisations are free, confidential and open to you and to family members affected by someone else's gambling.
- GamCare: 0808 8020 133, gamcare.org.uk. National helpline, live chat and counselling, open 24 hours a day.
- BeGambleAware: begambleaware.org. Free information, self-assessment and a directory of local treatment services.
- GAMSTOP: gamstop.co.uk. Free national self-exclusion covering all UK-licensed gambling sites for a chosen period.
- Gambling Therapy: gamblingtherapy.org. Online support worldwide, including multilingual forums and live groups.
Talk to Us About Your Limits
Our support team is reachable 24/7 through live chat on the site or by email at [email protected], in English. When you write, put "responsible gaming" in the subject line so the message is routed to staff trained for these conversations rather than general queries.
You can ask us to set limits on your behalf, walk through self-exclusion on a call, or request a full statement of your deposits and net position for the last 12 months. We will never try to talk you out of a limit or exclusion, and no member of our team will offer you a bonus to reverse one. Bloodyslots Casino exists to entertain, and if it ever stops doing that, we would rather lose a deposit than lose you.
Frequently asked questions
Can I lower my deposit limit straight away?
Yes. Lowering any limit takes effect immediately in your account settings or via live chat. Increases take 24 hours to activate, giving you time to reconsider.
What happens to my balance if I self-exclude?
Open bets settle normally and winnings are credited. Your remaining balance is then withdrawn to your chosen method within our standard 24 to 48 hour processing window.
Is self-exclusion with you the same as GAMSTOP?
No. Our self-exclusion covers Bloodyslots Casino only. GAMSTOP is free and blocks you across all UK-licensed operators at once, and we recommend using both together.
Can someone else ask you to set limits on my account?
For data protection reasons we act on account changes only at your request. However, a family member can contact us about a concern, and we will treat that information confidentially and can reach out to you privately.
How quickly can I reopen a 30-day exclusion?
Not instantly. After the 30 days end, you must request reopening via support and wait a further 24 hours. During that wait you can change your mind and keep the exclusion running.